FAQ
Quick answers to the most common questions. For full details on delivery, pickup, viewing, and payment, see the Delivery, Pickup & Payment page.
Frequently Asked Questions
How do I buy a couch?
Send a message through the site about the couch you want. Availability, delivery or pickup, and payment details are confirmed before anything is final.
Do you offer delivery?
Yes. Scheduled local delivery is available within about 1 hour of DuPont, including the Tacoma–Olympia–Puyallup area. See the Delivery, Pickup & Payment page for full details.
Can I pick up or view a couch in person?
Yes. Pickup and viewings are available by appointment. See the Delivery, Pickup & Payment page for full details.
When do I pay?
Payment is due at pickup or upon delivery unless something different is clearly arranged in advance. See the Delivery, Pickup & Payment page for full details.
Are the couches clean and in good condition?
Yes. Couches are clean, checked over, and any noticeable flaws are described clearly in the listing.
Do you test recliners and power features?
Yes. Recliners and power features are tested before a couch is listed when applicable.
Do you accept returns?
Returns are handled case by case. A couch usually cannot be returned just because someone changed their mind, but if there is a serious issue that was not clear before pickup or delivery, reach out and it will be looked into.